FAQ

General Questions

IS LIBERTY HAIL INC LOCALLY OWNED AND OPERATED?

YES, Liberty Hail Inc is locally owned and operated. The majority of the companies in the DFW Metroplex are not local businesses; we are not one of those companies. Liberty Hail was founded and operates in Dallas, Texas by a Native Texan.

WILL I HAVE TO PAY MY DEDUCTIBLE TO GET MY CAR FIXED?

No, we will work with you on your deductible to perform PDR /Auto Hail Repair to your vehicle or vehicles. To repair the hail damage to your vehicle or vehicles (or perform paintless dent repair), we will help to ensure that you pay out of pocket very little or nothing at all. We know that money can be an issue when having paintless dent removal performed on your vehicle. That being said, we guarantee that your out-of-pocket cost will be minimal, if not zero dollars, for the PDR we perform on your vehicle. We can discount repairs in a plethora of different ways ensuring that you pay out of pocket as little as possible.

DO I HAVE TO GET MY VEHICLE REPAIRED BY A SHOP MY INSURANCE COMPANY TELLS ME, OR SUGGESTS, THAT I GO TO?

The answer is NO. By law, where you choose to have your vehicle repaired is your decision. In fact, multiple insurance companies have had questionable practices in the past of “steering”, (read more about insurance steering here), and some currently still do. Sadly, some insurance companies still participate in steering because it allows them to cut corners on repairs and save money. If you do choose to have your vehicle repaired at a “preferred shop”, you will be required to pay your deductible, as the preferred shops are contractually obligated to do so by the insurance companies. “Preferred vendors” of insurance companies are locked into pricing agreements by the insurance company.

DO I GET A FREE RENTAL CAR?

Liberty Hail will work with your insurance to secure a rental car if you have rental car coverage. If you don’t have rental car coverage, Liberty Hail will provide a complimentary rental vehicle for you to use while your vehicle is being serviced.

WHAT IF I DO NOT GET THE HAIL DAMAGE TO MY VEHICLE REPAIRED?

A restriction of “unrepaired damage” will go into effect on your insurance policy, and any future claims will be denied until your hail damage is repaired. Depending on the year, make, and model of the vehicle, you also take a chance on having an accident. In this case, the hail damage and collision damage would be combined, possibly causing your vehicle to become a total loss. You are also taking a chance of being hit by another hail storm, which can exacerbate damage beyond what is repairable by paintless dent repair.In turn it can result in body work or conventional repair being your only option,devaluing your vehicle tremendously in the process.

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Proudly Serving the Dallas–Fort Worth Community

Proudly serving drivers across Dallas and Fort Worth, we’re your trusted local team for fast, professional, and stress-free paintless dent repair. Whether it’s hail or collision damage, we bring expert care right to your doorstep.